Tag Archives: mission

Providing Positive Leadership from the Top

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When our oldest child was nearing high school age, my wife and I debated whether to send our Catholic daughter to the public school for the district in which we lived or to a nearby Catholic high school. The decision was made after attending an orientation program at the public high school and was influenced almost entirely by the principal who spoke to us one mid-summer evening.

This man began his presentation with the words, “I am big, and I’m black, and I’m ugly!” and in the next ten minutes he successfully sold himself and his school to us. He was far and away the best principal that any of our three children were blessed to know.

What was it about this man that distinguished him from his colleagues over the twenty-year period during which we had children in public schools?  He was a communicator. He sold us on his mission and his belief that our kids were special. During the several years that he served as principal for two of my children, it was obvious this man had a special gift.

He spent time in the halls and classrooms and talked to students and he would listen, also. At every opportunity he talked to students  about pride and about respect and they listened, black kids, white kids, and Hispanic kids. He expected much from his students both academically and how they conducted themselves and they listened. Whether it was true or not, every student in the school believed that they had a relationship with this man and that he had a special interest in them. The school was a special place, indeed.

No doubt, not everyone comes to their role as a principal in possession of a special gift but what this principal accomplished, through his positive leadership, illustrates just how much of a difference positive leadership can make. Every principal should strive to model this man. They should be evaluated on the effectiveness with which they perform to these expectations. They should be selected based on skill sets that would make that possible. They must be involved in incessant, ongoing leadership development.

One of the most import keys to effective interaction with people in the workplace, and especially students in a school setting, is for leaders to remind themselves it is not about them. Kids are quick to pick up on even a hint of arrogance or braggadocio in the adults with whom they interact. This is true for administrators throughout the school and for teachers in the classroom.  Developing empathic listening skills is essential. There is a simple truth in working with kids. Every child needs to be able to trust that there is at least one adult in the school who has their back.

Principals have no business hiding in their offices any more than managers in business organizations belong in their offices. The challenge of organizational leaders everywhere is to help people be successful and to satisfy their customers. In the business of education our customers are the students,  parents, and communities we serve, and our people are the professionals who teach those children and the other administrators and staff who support both students and faculty in that process. Any school district that allows administrative paperwork to obscure the mission and purpose of its principals will surely fall short of fulfilling its potential.

Every principal and assistant principal in the district should participate in a variety of leadership development programs to hone their skills in selling mission, vision, and values to all the players in their school community. They must know how to effectively develop the skills of their faculty through observation, consultation, and feedback; they must be able to relate to the kids through face-to-face interaction, getting to know as many of them as possible and forming genuine relationships with them; they must be able to communicate directly with parents, always selling the mission, vision and values of their organization; always doing whatever they can to pull those parents in, both physically and emotionally.  

In both learning and leadership, relationships are the difference maker and principals must strive to forge the same sustained, nurturing relationships with their teachers and staff as we ask teachers to do with their students. The quality of any product or services, whatever the venue, is a function of the quality of leadership provided by people in leadership roles throughout an organization. Similarly, the quality of leadership men and women in any organization provide is a function of the quality of the relationships they develop with people throughout both their organizations and supply chain.

Colleges of education with programs for administrators, whatever the level, should make the principles and practices of positive leadership a core component of their degree programs.  The principal referenced above went on to serve as principal of another high school, served as superintendent for two school corporations, and later served as President of Martin University, in Indianapolis, Indiana. Notwithstanding all the awards and honors bestowed on him, his greatest legacy can be found among the young lives he touched.

His name is Dr. Eugene G. White, Ed.D.

As we will see in our next post, powerful positive leadership is not limited to people at the top of an organization; they can come from anywhere!

They Must Believe We Believe in Them

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The responsibilities of leaders; whether superintendents of school districts, principals and other administrators in our school buildings, and teachers in their classrooms begins with making people feel important. This starts with assuring that each of their people always knows where he or she stands. Never must people be left in doubt about how much we believe in and care about them.

Not only must the success of one’s people be a leader’s top priority, a leader must demonstrate this truth to everyone in their organization through everything they say and do. This is one of the essential responsibilities of positive leadership. Most leaders have been taught how important this message is but they are also imperfect human beings, just like the rest of us. Unless they remind themselves of this responsibility, relentlessly, it is a human tendency to get comfortable in the status quo. Many people, even the very best, are continually at risk of getting entangled in our routines and taking for granted that our people know what we think of them.

Among the most vital responsibilities of leaders is the self-discipline of not only communicating their organization/profession’s mission, vision, and values, incessantly, but also questioning whether what we ask of our people still makes sense given the changes taking place in our profession, in our environment, and in our society. Powerful, positive leaders must always keep one eye on the big picture because if they do not, who can? One of the most effective ways to provide this kind of positive leadership is to listen and observe, empathically.

Our people—teachers, most of all—may be so immersed in their daily challenges they cannot see the big picture from the windows of their classrooms. They depend on positive leadership. What leaders must look for are the “symptoms of inefficacy.” These symptoms are conveyed through the frustrations of our people when what they are being asked to do does not seem to be working. This is true in the classroom for both teachers and students.

Teachers must strive to provide the same positive leadership to their students. Students must always know where they stand but not just with respect to the grades they are getting. They must know  we believe in and care about them. The misbehavior of our students is also a “symptom of inefficacy.” The responsibility of teachers and leaders is not limited to reacting to such behavior. It is far more important that we strive to recognize, interpret, and respond to the underlying drivers of such behavior not as wrongs that have been committed, rather as needs to be addressed.

Because it is so easy to be distracted by overt behavior, other students live in hope their covert withdrawal to the darkest corners of our classrooms will go unnoticed. The risk to operations and organizations is that the wheels that do not squeak rarely receive the attention they require. They may be silent, but such withdrawals are the desperate screams of children who know of no other way to communicate how lost they feel.

Teachers who are giving up and end up leaving the profession are doing so because even their covert “symptoms of inefficacy” went unrecognized, were misinterpreted, and were not addressed.  The practice and development of one’s craft includes dealing not only with one’s own disillusionment but also rallying to the aid of colleagues who are at risk of giving up. As challenging as this may be, it is essential to the successful practice of one’s craft.

The truth with which all educators must come to accept is that their profession cannot afford to lose any more teachers any more than our society can afford to lose any more kids.

This fundamental truth will only be accepted when our people/students are confident we have their back and will assure their effort is always focused on our true mission, vision, and values as conveyed through positive leadership.

Grades Based on Age and Focus on Standards and Testing Obscures Purpose!

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In the mid-19th century, the one-room schoolhouse with one teacher working with children at varying stages of learning, each pursuing different academic objectives, began giving way to Horace Mann’s vision of an education process. Mann was influenced by the Prussian education model that organized students by grades, based on age.  The Prussian model was designed for organizational efficiency and discipline. Mann’s model and focus remains the process of choice, today, in private, parochial and public schools.

If there is meaningful research to show that this is the best way to structure classrooms and organize students and teachers for learning, I hope someone will share it with me.

In a one-room schoolhouse, a teacher’s priority was to help every child get from where they were upon arrival for their first day of school, to where they needed to be when they left school to embark upon life as an adult citizen. Some students only needed to learn how to read and write; others needed to prepare to find a job or to take over their family’s farm or business; and, some  aspired to go to college to become teachers, doctors, and other professionals. Each student was guided by their inherent abilities, their unique interests, by their own dreams for the future and the dreams of their families, and by a caring teacher.  That teacher’s only purpose was to help each child prepare for whatever future to which he or she aspired.

It is my assertion that the existing education process, to which so many educators are loyal, has obscured that mission and purpose, for generations.

One of the characteristics of organizations, irrespective of venue, is that if leadership is not diligent in remaining focused on and reminding the organization and its people of its core mission or purpose, the process that was created to serve that purpose becomes the entity’s focal point. Over time, that mission or purpose becomes obscured by the clutter of the process. This is what happened when administrators and policy makers  committed to moving students from Kindergarten or first grade to twelfth grade, as a class.

The existing education process requires that “students at each grade level” be able to meet certain criteria before they are deemed ready, as a population, to move on to the next lesson or grade level. The shift in focus from preparing individual students for their unique future to preparing all students of a given age to advance as a group is subtle, but with each school year the degree of separation between the original purpose and the secondary agenda, expands.

When formal academic standards were established, teaching to the standards and meeting their arbitrary time frames grew in importance. No longer were we teaching individual children according to their unique level of academic preparedness or pace and style of learning, rather we were marching to the cadence of the Prussian fondness for order and organizational efficiency. The standards also opened the door for high-stakes testing, that was viewed as a method of assessing the effectiveness of schools and teachers. Not only did we begin teaching to the standards, we began teaching to the tests.

What high-stakes testing measures, however, is not the effectiveness of teachers and schools. It reveals, instead, the ineffectiveness of the education process in helping individual children learn as much as they are able at their own best speed; despite the efforts of public school teachers. Educators must cease viewing the results as an indictment against themselves and use it as evidence to show what they are asked to do does not work for all kids.

Can you imagine a teacher in a one-room school house telling a child, I’m sorry but time is up! I need you to move on to the next lesson, along with your classmates, ready or not?

I’m certain some of you are thinking, “but we don’t teach in one room schoolhouses!” And, of course, you are not. But, “are you teaching kids to prepare for their own unique futures or are you “teaching to the standards” or “teaching to the test?” You need not feel guilty after answering truthfully. Neither should you feel powerless to bring about a transformation.

The appropriate question educators and positive leaders at every level should be asking, is: “has our fundamental mission and purpose changed?”  And: “should mission and purpose be driven by structure and process or should it be the other way around?” It is this author’s assertion that mission and purpose should always drive structure and process and assuring that this is the case is the responsibility of positive leaders.

At one time, holding a student back so they could repeat a grade (be given a second chance to master the subject matter) was not uncommon. Gradually, educators gravitated away from that practice because it was perceived to be the greater of two evils.

A decade ago, writing about this issue in Educational Leadership, Jane L. David[i] wrote, describing the reality in public education:

 

“School systems cannot hold back every student who falls behind; too many would pile up in the lower grades. Moreover, it is expensive to add a year of schooling for a substantial number of students. Therefore, in practice, schools set passing criteria at a level that ensures that most students proceed through the grades at the expected rate.” (March 2008, Volume 65, Number 6).

 

By sacrificing so many children to preserve the process we demonstrate that the process was then and continues to be viewed as more important than our students.

Had “mission and purpose” been driving “structure and process,” educators and policy makers of an earlier time might have asked the question positive leaders should pose, relentlessly, “who exists to serve whom?”

What I have endeavored to create is an education model designed to remain loyal to “mission and purpose” amid the dynamic changes taking place around us. It offers a process that gives educators the freedom and support necessary to: form close, long-term relationships with students; elicit the support of parents; help children experience, celebrate and expect success; shield them from loss of hope that comes with repeated failure: and, to apply leading-edge methodologies, tools, and innovations for the benefit of their students.

Please examine my model at https://melhawkinsandassociates.com/education-model-white-paper/

 

[i] Jane L. David is the Director of the Bay Area Research Group

Commitment to Mission, Vision, & Values: The Third Attribute of Positive Leaders

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There is a direct relationship between the efficacy of leadership and the level of passion positive leaders exhibit for the mission, vision, and values of their organization. This passionate commitment is the third attribute of positive leaders.

Whatever products and services an organization produces and whoever its customers may be, powerful positive leaders have a clear vision for the future of their organizations and an articulate and well-defined purpose or mission. Positive leaders convey that mission to the people of their organizations, relentlessly. There is a simple adage. If the people of an organization, irrespective of the position they occupy, do not know what their leaders are going to say before they say it, then the leaders are not communicating their message with sufficient frequency and effectiveness. Relentless is just another word for commitment.

Positive leaders never squander an opportunity to tell their organization’s story or share its mission, vision, and values. One of the distinguishing characteristics of winning organizations is that everyone in the organization, or at any link in the supply chain, can articulate its mission, vision, and values.

A mission statement is a concise representation of purpose: whom does the organization exist to serve and what needs of its customers does the entity exist to satisfy? The best mission statements also address the level of excellence to which the organization aspires, which is a measure of customer satisfaction.

At no time can anyone in the organization be permitted to lose sight of its mission or purpose. History teaches us that human beings are prone to diversions from their purpose in the midst of the natural and seemingly infinite distractions to which they are inevitably subjected. It is the commitment of positive leaders that keeps mission and purpose at the forefront of the organization’s consciousness.

The leader’s vision transcends mission and purpose, recognizing that these are fluid concepts in a dynamic universe. Vision addresses the organization’s standing in its marketplace and its future direction. Among other things, vision assures that the entity’s strategic plan is sufficiently future-oriented. What does the future hold? How will customer needs and requirements evolve? What innovations in product or service will be needed to assure the entity’s competitive advantage?

The values of the organization are the things its leaders consider most important and almost always include commitment to customer satisfaction and exemplary quality. Values must also include information that conveys esteem with which the people of the organization are held. An entity’s values are the moral benchmarks against which each and every action of the organization is gauged.

This focus on values is critical because one of the most common problems that keep organizations from optimal performance is that its actions are not in sync with the things its leaders say. A clear focus on and an unrelenting commitment to the values of the organization on the part of its leaders serves as preventative maintenance that retards the emergence of secondary agendas and counter cultures. Such commitments are nothing more than a demonstration of a positive leader’s integrity.

A member of a client organization once commented, after a discussion of values, that these sound like nothing more than time-worn platitudes. I prefer to think of them as the underlying principles that guide the leaders of winning organizations.